The Usable and Accessible Library Space

As librarians, one of our main goals is to connect people with the information that they need. While librarians play a very large part in this process, we must not forget the role our library spaces play in this process. Our libraries should be attractive, yes, but above all, they should be usable and accessible to all patrons.

In this course, attendees will identify key barriers to a library's usability through a customer service and accessibility lens. Possible solutions for improving library layout, signage, and services, thus optimizing its usability will be discussed. How to conduct a usability and accessibility audit for library space will be outlined.

Learning Objectives:

  • Identifying key barriers to a library's usability and accessibility
  • Developing solutions for improving library spaces
  • Conducting a usability and accessibility audit for a library

Target Audience:


Homework Expectations and Completion Requirements:

  • Students will participate in class discussions and complete individual assignments.
  • It is designed for individual participation; each individual must register.

Technical Requirements:
Visit BigBlueButton's detailed minium requirements page.

Session Duration:
This course consists of two 2-hour sessions.

Instructor:  Jodie Borgerding -

Contact Hours: 4

September 20 - 22, 2022

2:00 pm - 4:00 pm CDT

Online Classroom
United States

Phone: 800-843-8482

Amigos Member $180.00
Non-member $360.00