Conference Schedule

Tuesday, August 31, 2010
9:00am - 4:00pm CST

Time	Title	Speaker(s)
9:00am	Keynote - The Greatest Information Need: Information Mediation	Brenda Dervin
10:00am	It's Free!! Open Source Tools for online Reference	Tamara Remhof
	DeskStats: Trial of an Online Entry System of Reference Queries	Lynn McMain
11:00am	Reference on the Go: How Mobile Technology (may) Impact Reference	Susan McGlamery
	Moving the Front Lines Online: Embedding Reference Librarians in Online Classes	April Becker
Lunch
1:00pm	Magic Wand or Mop Bucket: Technology as Burden or Blessing	Arthur Brady
	AskNowTexas: Providing Virtual Reference with Freely Available Internet Tools	Elizabeth Barksdale and Danielle Elder
2:00pm	Staying on Your Toes While Offering Good Customer Service in an Virtual Reference Environment	Jose Aranda
	Supervising Graduate Assistants in the Academic Library	Erin O'Toole
3:00pm	Library Services in the Digital Age	Cindy Batman
	Supercharged, Integrated and On Demand	Jody Bailey, Rafia Mirza, Gretchen Trkay

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