Reference @Your Library
When: Tuesday, August 31, 2010
Contact: referenceonline@amigos.org
Where: http://referenceonline.amigos.org
Speaker: Brenda Dervin, Ph.D.
In addition to a keynote session from Brenda Dervin on impact of information, we will have additional presentations from recognized names in the field; Susan McGlamery, Arthur Brady, and Elizabeth Barksdale. Handouts and recordings will be available to you for three months.
Track 1
Reference in Action. This track focuses on the basics of providing reference service, and is geared toward general workflow and implementation of reference in your library. Some of the
areas of interest include topics on:
- Current Reference Models
- Virtual Reference
- Reference Interview
- Usage Statistics
- Open Source Tools for Reference
- Future of Reference
- Literacy Benchmarks
Track 2
Reference Results. The second track focuses on processes that yield positive results for your reference service, e.g., ideas on how to market reference in your community, assessment of your service, how to integrate reference services virtually and text messaging. What have you found that is successful and what has not worked as well?
